The "Customer Center" of our site is where our current customers can find the Enhancement Request form and the Self-Service Portal, where you can log in and view or add new support cases.
One of the key differences that sets Travis Software apart from its competitors is our Customer Enhancement Request process. We can’t think of everything, so as a way of idea sharing, the ability our customers have to communicate changes and additional features directly to us and have us act on them is simply second to none. Over 26 years, we have truly come to realize just how diverse our customers’ requirements can be. In a successful attempt to incorporate these unique differences, we created our Enhancement Request process, and it has shaped and formed our systems into the most feature-rich and flexible on the market today.
To submit Enhancement Requests to Travis, please complete and return an Enhancement Request form found in the link below, one for each suggestion you have. Once received, the Travis Enhancement Team will contact you to acknowledge the receipt of your request. Please allow 2 business days.
To download the Enhancement Request form, please click here.
Travis Software enabled all of our customers to log in securely to our Self Service Portal where you can add cases, suggest enhancements, and view the status of existing cases. If you have lost your login information, or would like to request a login, please call our Support Department at (281)496-3737.