Travis Support

If you are a Travis customer and have questions regarding any of Travis' systems, you may call Travis Customer Support weekdays between 8:30 a.m. and 6:00 p.m. Central Time. One of our Support reps will be happy to help you, and making the call could save you time and greatly enhance your understanding of the system. When calling, emailing, or chatting, please have the following available:

Your Serial Number which is located on the CD.

Your Name, Company Name, Address, and Telephone Number.

Travis Training is available for all Travis systems. Classes take place at Travis Software Corp.'s offices in Houston,TX, WebEx classes, or on-site training at customers offices can be arranged. Every trainee will have their own PC, ensuring "hands-on" training for all trainees. Please contact training@travisoft.com for details. View our Training Schedule.

To submit enhancement requests to Travis, please complete and return an Enhancement Request form found in the link below, for each suggestion you have. Once received, the Travis Enhancement Request Team will contact you to acknowledge the receipt of your request. Please allow 2 business days.

To download the Enhancement Request Form, please click here.

TravisCobra, TravisFlex, and TBill come with an extensive User Manual and a context-sensitive Help System. Press F1 at any time once logged into the system for immediate help.

Cobrahelp.com
We also recommend contacting B. K. C. & G. Consulting for more information regarding COBRA and HIPAA laws at www.cobrahelp.com.

HR Certification.com
For information concerning details of the laws governing COBRA, Flexible Benefits, or the Family and Medical Leave Act of 1993, or if you would like to receive information about seminars on these topics in your city, we suggest you contact HR Certification.com