Q1 is a prime-time for TPAs to evaluate COBRA Open Enrollment process and offerings. Evaluate what went well, what could be improved and the structure of your administration. For example, do you currently offer COBRA administration or are you considering bringing...
Benefit administrators have their hands full. Sometimes they need a helping hand. Your software provider should go beyond simply selling you a program by offering reliable support that makes your job easier and less stressful. Whether you’re an employer managing your...
To help you get to know the Travisoft team, we’re starting a new Employee Spotlight feature in our blog. Today’s Employee Spotlight features Traci Lawson, Senior Manager of Customer Experience. What are your key functions with Travisoft? As the Senior Manager of...
To help you get to know the Travisoft team, we’re starting a new Employee Spotlight feature in our blog. Today’s Employee Spotlight features Yvonne Salazar, Sales and Account Consultant. What are your key functions with Travisoft? As a Sales & Account Consultant,...
COBRA participants have to pay for coverage, but there’s no reason they should have to pay by check. By offering ACH and credit card payment options, COBRA administrators can keep participants happy and reduce their workload. If you’re not offering digital payment...
You can carry out most aspects of benefits administration remotely. However, there’s one big exception: traditional mail processing requires a physical presence. With lockbox and virtual mail services, this doesn’t need to be an obstacle for your remote workforce. How...