Travisoft Customer Care
Our customer care representatives are all in-house, so you know you are getting a Travisoft team member when you call. Whether you need help with the software or have general benefits related questions, our certified team members are here to help guide you to be successful in benefits administration.
24/7 Customer Portal
Log into the Self-Service Portal anytime and create a new customer care request or track updates on an existing one.
Special Support
Need a little extra support? Learn more about Platinum Care:
- Custom care to fit your needs
- Allocated service professional and account manager
- Expedited access to additional solutions
- To learn more about Platinum Care contact us at 281.496.3737 and select Option 3
Call Us
Our in-house customer care team is here to help.
Live phone support is available Monday thru Friday 8:30 am – 6:00 pm CST.
Call to speak to a customer care representative at 281.496.3737, and select Option 3. *For faster service, please have your serial number ready.
Email Support
Email us at info@travisoft.com and we will be sure to get back to you within 24 hours.
2021 Holiday Schedule
At Travisoft, we strive to provide you with the best possible customer service and response times. To provide ample advance notice, here is this year’s planned holiday schedule:
- Memorial Day – May 31
- Independence Day – July 5
- Labor Day – September 6
- Thanksgiving – November 25 – 26
- Christmas break – December 20 – 24
- New Year’s Day – December 31
Contact Us
How can we help you?
Are you ready to learn more about simplifying the way you manage benefits administration? Leave us your information and we will be happy to guide you to better benefits management today!
"*" indicates required fields
