Should Open Enrollment be an Add-On Service?

Should Open Enrollment be an Add-On Service?

Q1 is a prime-time for TPAs to evaluate COBRA Open Enrollment process and offerings. Evaluate what went well, what could be improved and the structure of your administration. For example, do you currently offer COBRA administration or are you considering bringing...
The Importance of Having a True Benefits Administration Partner

The Importance of Having a True Benefits Administration Partner

Benefit administrators have their hands full. Sometimes they need a helping hand. Your software provider should go beyond simply selling you a program by offering reliable support that makes your job easier and less stressful. Whether you’re an employer managing your...
Employee Spotlight: Traci Lawson

Employee Spotlight: Traci Lawson

To help you get to know the Travisoft team, we’re starting a new Employee Spotlight feature in our blog. Today’s Employee Spotlight features Traci Lawson, Senior Manager of Customer Experience. What are your key functions with Travisoft? As the Senior Manager of...
Employee Spotlight: Yvonne Salazar

Employee Spotlight: Yvonne Salazar

To help you get to know the Travisoft team, we’re starting a new Employee Spotlight feature in our blog. Today’s Employee Spotlight features Yvonne Salazar, Sales and Account Consultant. What are your key functions with Travisoft? As a Sales & Account Consultant,...
Why You Should Offer Digital Payment Options for COBRA Participants

Why You Should Offer Digital Payment Options for COBRA Participants

COBRA participants have to pay for coverage, but there’s no reason they should have to pay by check. By offering ACH and credit card payment options, COBRA administrators can keep participants happy and reduce their workload. If you’re not offering digital payment...